Privacy Policy
Learn how PLUNO collects, uses, and protects your personal information.
Last updated: December 2024
Information We Collect
- Personal information you provide directly to us (name, email, phone, address, payment data).
- Usage data such as IP address, browser type, pages visited, and referring URLs.
- Cookies and similar tracking technologies for analytics and personalization.
How We Use Information
- To process and deliver your orders and manage your account.
- To improve our website, products, and customer experience.
- To send marketing communications with your consent (you can opt out any time).
- To comply with legal obligations and protect our rights.
Sharing & Disclosure
- With trusted service providers (payment processors, logistics partners) who work on our behalf.
- In the event of business transfers such as mergers or acquisitions.
- When required by law, court order, or to protect the safety of PLUNO and its customers.
Data Security
- Industry-standard encryption during transmission and storage of sensitive data.
- Access controls and employee training to safeguard personal information.
- Regular security audits and vulnerability assessments.
Your Rights & Choices
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (subject to legal obligations).
- Object to or restrict processing of your data.
- Receive a copy of your data in a portable format.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please email privacy@pluno.com. We'll respond within 30 days.
Questions about this policy? Contact us at privacy@pluno.com.
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